TEL :+86(0)571 8607 6325
Email:Sales02@jaygemworld.com
THE LEADING GEMSTONE &MINERAL SUPPLIER TO GIFT TRADE

Our FAQ section covers a wide range of questions about your order and what we do. If your question isn’t listed, please Contact Us, where we will gladly assist you with your enquiry.

Our inventory selection is extensive, with a wide variety of gemstones and crystals across various categories, including home decor, jewelry, and box sets.

All of our gemstones and crystals are natural, unless otherwise stated in the product description.

We source our gemstones and crystals from trusted suppliers and mines around the world, prioritizing ethical and sustainable sourcing practices.

We accept returns within 14 days of purchase, as long as the item is in its original condition. For more information, please refer to our Return Policy page.

Shipping times may vary depending on your location and chosen shipping method. For estimated delivery times, please refer to our Shipping Policy page.

Our gemstones and crystals are priced based on factors such as weight, size, and quality.

We recommend storing your gemstones and crystals in a dry, cool place away from direct sunlight. Some stones may require specific care, which will be noted in the product description.

Yes, we offer wholesale pricing for bulk orders. Please contact us for more information on further wholesale discounts.

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